Refund policy

RETURN & REFUND POLICY — Restlabortopia™

Last updated: 06-05-2026

At Restlabortopia™, we are committed to providing high-quality products designed for your comfort and support. If you are not fully satisfied with your purchase, please review our policy below.

1. RETURN ELIGIBILITY

To be eligible for a return, your item must:

  • Be in its original condition (unused, unworn, and in original packaging)

  • Be returned within 14 days of delivery

  • Include proof of purchase (order confirmation or receipt)

Items that do not meet these conditions may not be eligible for a refund.

2. NON-RETURNABLE ITEMS

For hygiene and safety reasons, certain items may not be eligible for return, including:

  • Worn or used support gear (e.g., posture correctors, belts, sleeves)

  • Items returned without original packaging

  • Final sale or discounted items (if specified)

3. RETURN PROCESS

To initiate a return:

  1. Contact us at support@restlabortopia.com with your order number and reason for return

  2. Our team will review your request and provide return instructions

  3. Ship the item back to the address provided

Please do not send items back without contacting us first.

4. REFUNDS

Once your return is received and inspected:

  • Approved refunds will be processed within 5–10 business days

  • Refunds will be issued to your original payment method

We reserve the right to refuse refunds if the item does not meet our return conditions.

5. SHIPPING COSTS

  • Customers are responsible for return shipping costs

  • Original shipping fees are non-refundable

  • If the return is due to our error (damaged or incorrect item), we will cover the return shipping cost

6. DAMAGED OR DEFECTIVE ITEMS

If your item arrives damaged or defective:

  • Contact us within 48 hours of delivery

  • Provide clear photos of the issue

We will arrange a replacement or refund at no additional cost.

7. ORDER CANCELLATIONS

Orders can only be canceled within 12 hours of placing the order.
After this period, orders may already be processed and cannot be canceled.

8. LATE OR MISSING REFUNDS

If you haven’t received your refund:

  • Check your bank account again

  • Contact your payment provider (processing times may vary)

If you still have not received your refund, please contact us.

9. CONTACT US

For any return or refund inquiries, please contact:

Email: support@restlabortopia.com
Business Name: Restlabortopia™